Practice Information

Our Practice

Barracks Medical is a fully accredited General Practice situated in The Barracks Precinct, at the junction of Petrie Terrace and Caxton Street , Brisbane.

You will find us in the rear of the pharmacy, located near the lifts.

We aim to provide a total health service for our patients with an emphasis on continuing quality care.

All of our Doctors are committed to the highest ethical standards.

We provide complete and confidential medical care.

Doctors

Dr Mardi Vory

Available Tuesday, Thursday, Friday, some Saturdays and Sundays

Dr Tom Clarke

Available Twice per month Providing skin cancer management, IUD insertion and vasectomies.

Dr Katherine Shanley

Available Monday to Friday and some Saturdays


Dr Alana Toscano

Available Wednesday and some Saturdays

Dr Janeane McKeon

Available Monday and Wednesday

Dr Andrea Connelly

Available MondayThursday and some Saturdays

Dr Karyn Huntley

Available Monday, Tuesday,  Wednesday and some Saturdays

Dr Lesley Englhofer

Works Thursday, Friday, Saturday and Sunday

Dr Ann Zillman

Available Monday,  Thursday and some Saturdays

Dr Susan Gray

Available Tuesday, Thursday, Friday and some Saturdays

Dr Jacqui Bailey

Available Monday, Wednesday and some Saturdays

Our doctors are available on a Saturday and Sunday  rotating roster.

Allied Health

The Team

Practice nurses

Wendy and Beverly have experience in a wide range of settings including acute care, children and aged care.  Both nurses are interested in community and preventative health.

Reception Staff

Our friendly and experienced receptionists take pride in their work.  Casey, Maria, Jo, Emily, Hayley, and Georgia

Clinic Info

Appointments

Consultations are by appointment only.  When making an appointment you will be asked if you require 10 minutes (a standard consultation) or 20 minutes (a long consultation).  If you have more than one problem to be addressed or a complex issue you will require a long appointment time. If you are unable to keep your appointment, please let us know as soon as possible.  This allows us to offer it to another patient. If an appointment is not cancelled with reasonable notice, the patient may incur a cancellation fee.

Please let our reception staff know if you require an interpreter, so that it can be arranged before your consultation.

Fees:

We are a private  billing  practice  – our current fee schedule is available at reception.  Payment is required on the day of your appointment and can be made by cash, EFTPOS, credit card . We can process your Medicare rebate immediately into your account. You will be advised by your Doctor of the approximate costs of any further investigations or treatment you may require.

credit card payments incur a 2% fee surcharge

Referrals

A consultation with the doctor is required for all new and ongoing referrals unless previously arranged.

Administration fee

Preparation of correspondence, repeat/replacement of scripts or pathology forms may incur an  administration fee.

Privacy policy

Your medical record is a confidential document.  All staff are committed to our Confidentiality Statement which is available on request.  Computers are protected with full security and backups.  If you wish to access your medical records you will be required to make an appointment with your usual Doctor.

Results

As we do not routinely give results over the phone, it is advised that you arrange an appointment to see your Doctor.  Urgent results will be dealt with promptly

Availability of Doctors by telephone

Doctors may be contacted by telephone during consulting hours.  When the Doctor is seeing a patient, a message will be taken and forwarded to them.  If it is an emergency we will notify the Doctor immediately.  Medical advice or information cannot be provided via email.

Patient feedback

We value your feedback. Please contact us should you have any positive or negative feedback that you feel appropriate.  Feedback can be posted to:  The Practice Manager, Barracks Medical, PO Box 93 INDOOROPILLY 4068. In the event of an unresolved complaint a Queensland Government Ombudsmen exists to mediate between patients and the medical profession.  The address for the Commission is:  The Office of the Health Obudsmen PO Box 13281 George Street, Brisbane, QLD 4003.

They can also be contacted on 133 646.